1) Clean the area with paint prep and apply touch up paint from the dealer inside the scratch. These scratches were then compound/polished to … Parents Ordered to Pay Thousands to Dealer After Child Scratches 10 Brand-New Cars Toddler + small rock + new Audis = pricey nightmare. This morning we noticed dings, dents , and scratches all over. We bought a brand new Volkwagen Tiguan last night and by the time all was said and done it was 10:30pm. I really want to bring in the car tomorrow to see what they're going to do, but they said to bring it Monday, which I don't get. Scratches on a brand new car - can I do anything about it? This shows the type of damage that even a brand new car can have straight from the dealer. Dealer tried to polish by hand, but they were still there.

Was wondering if anyone knew if we can legally take the car back and have it replaced with another one or they can cancel our contract? The scratches were all around the same height as if somebody was carelessly walking around the car with keys dangling from their pocket. The dealership is open Friday and the weekend. I took the car in, and once they called me to come pick it up, I saw the scratches even more clearly! Immediately upon noticing, I called my salesman, and he said to bring the car in and the dealer would fix them. We live in Oregon, and not sure what the law is.

I setup a work light and a magnifying glass for inspection of the repair. Repeat if not good coverage.

Now normally the dealer will also want to turn a $2K profit or so on a flip like this - that's the reason the trade-in value of a 2011 is probably $4K less than what you paid. By Rob Stumpf December 16, 2019 We are very frustrated! They were a bit pissed, saying they'll polish right out, no problem, but I figured a brand new car shouldn't have something like this - I've never seen something like that in a new car and it really bugged me. I had 4 inch gashes in my new car from the garage door closing on it. Scratches on a brand new car ... What's New 3 12 24 72. So, I told them no way, get another car. Granted, a brand new car that's been repaired will usually not affect resale value, but it could have adverse affects down the road if the repair wasn't adequate. I don't really want to get another car since I just bought insurance for my current one and the DMV registration and everything. Wait overnight. Think about this - a brand new $30,000 vehicle can have an equivalent of up to $3,000 in repairs without the dealer being required to disclose it. The scratches were deep, almost to metal, and very narrow (<2mm).

I just want these scratches off my new car! They'll have to sell your car as a used car and no one is going to buy your 400-mile used car without a several thousand dollar discount off a brand new one.


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